Reverse a Customer Prepayment

This works only if the Prepayment amount has NOT been deposited.

Undo a Customer Prepayment

Open the Customer window
Click the TRX button
Click the Prepayments tab
Highlight the prepayment line
Click the Undo Prepayment button
The prepayment transaction is zeroed out and the customer’s prepaid amount is updated.

Revised: 1/23/16 AG