CREDIT TO MULTIPLE CUSTOMERS

1 Credit memo or chargeback can be applied to 2 or more customers.
This is one way of doing it.

1. Insert a Credit Memo (via RA) for the company issuing the chargeback.
2. Post the Credit Memo.
3. Commands > Apply Credits
Apply only the amount of the credit memo you want to the invoice you want.
This leaves the Credit memo with a Negative amount due.
4. Commands > Adjust receivables
Enter description, Credit Amount is a minus, Offset Account your Suspense Account (sometimes 3900 or 6900).
Apply the Minus amount to the Credit Memo.
Click OK.
5. Find the other Customer
Commands > Adjust receivables
Enter description, Credit Amount is a positve, Offset Account your Suspense Account.
Apply the Positive amount to the Invoice.
Click OK.

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