REFUND CUSTOMER BY CREDIT CARD

Contents

    To Apply a Credit Card Refund to an Invoice:

    Go to the Customer, or the Credit Memo.
    Go to Commands > Receive payment
    If the invoice has been paid in full, click Load All to display it.
    Select Credit Card from the dropdown.

    Enter a Negative amount in Credit Amount and the Applied field of the Invoice/Credit Memo.
    Click OK to save the entry.

    The Credit will then appear on the Credit Cards to Deposit window, to be reconciled with the next batch.


    Revised 9/28/14 AG

    Updated on November 2, 2026