INVOICE SALES REP MISALIGNMENT

Contents

    2003 or 2010: Invoice – Sales Rep Misalignment

    To fix this error:
    Go to: Menus > Invoices and Find the Invoice listed on the diagnostic.
    Click on the Commission Info button.
    On the Invoice Commission window, Edit the Rep code to the correct rep. If the Rep is already correct, click Edit, then click OK. Do not leave the Rep Code blank.

    To the right of the Rep code field is a small display field that is must match the main Rep code. This is known as a “foreign key”.

    Updated on October 23, 2026