Cloud Speed Troubleshooting

Contents

    Customers that use Perfect Fit on the cloud may at times experience system slowdowns on the cloud desktop. If this ever happens it will probably be very brief, but if you think it’s taking too long you can perform the following steps to help pinpoint the problem:

    1. Run a TRACEROUTE command: tracert wizmo.com
    2 . At the HOP where the latency increases two or three times, take note of the IP address listed on the right side.
    3 . Perform a WHOIS search on the IP address you wrote down to find out who is responsible for the network device using the marked IP.
    4 . After this, you can contact the company owning the device to inquire if they are having issues with their service at said location

    Additional help on the web:

    Updated on October 23, 2026